As it turns out, there are several different causes that might end up causing this error code with ArcheAge. Here are several different confirmed culprits:
Method 1: Deleting the game_pak file
One of the most common fixes for the Error 1005 is to search and delete a Bin32 file called game_pak. Several affected users have confirmed that this fix has successfully helped them to either install the game or complete the pending update. In most cases, this problem will appear due to some conflicting data that the game_pak file holds. By deleting it, you will end up forcing the game to start with no data brought about from the previous installation/updating attempts. If this scenario is applicable, follow the instructions below to navigate to the location of the game_pak file and delete it conventionally: In case you’re still seeing the same error when attempting to install or update ArcheAge, move down to the next potential fix below.
Method 2: Running the glyph.exe as Administrator
As I turn out, this problem can also be caused by a permission issue related to the glyph executable. Some affected users have managed to fix the problem by forcing the glyph.exe executable to run with admin access at every attempted startup. This operation will fix those instances where the game is unable to update itself due to the fact that the auto-updating function is not permitted to override existing files. If this scenario is applicable, you should be able to fix the problem by navigating to the location of glyph.exe, running it with admin access and see if the problem is now resolved. To do this, navigate to C:\Program Files (x86)\Glyph\Archeage\Live\Bin32, right-click on glyph.exe, and choose Run as Administrator from the newly appeared context menu. When you’re prompted by the UAC (User Account Control), click Yes to grant administrative privileges. If this operation is succesfull, keep in mind that you’ll need to repeat this operation every time a new update is pending. However, you can make the assignment of admin rights permanent by making some modifications via the Properties screen of the glyph.exe file. Here’s a quick guide on making this happen: In case forcing admin rights onto the glyph executable didn’t fix the issue in your case, move down to the next potential fix below.
Method 3: Deleting the Glyph AppData folder
As it turns out, you might also see the Error 1005 after the updating client gets stuck in a limbo stake where the game’s client is no longer able to authorize the login with your account. As it’s been documented, this problem is most likely to occur due to some partially corrupted files present in the AppData folder associated with the game. If this scenario is applicable, you should be able to fix the problem by navigation to the Glyph AppData folder manually (using File Explorer or My Computer) and deleting its contents in order to force the game’s launcher to start fresh. If you’re unsure on how to do this, follow the instructions below: In case the same problem is still occurring, move down to the next potential fix below.
Method 4: Whitelisting glyph.exe or Disabling Antivirus
In case you’re using a 3rd party antivirus that has a tendency of being overprotective, you should try disabling the real-time protection before retrying the process that was previously causing the 1005 error. Keep in mind that most 3rd party suites will allow you to disable the real-time protection directly via the tray bar icon. Simply right-click it and look for an option that allows you to stop the active monitorization. One the real-time protection has been disabled, attempt to install the game (or apply the update) once again and see if the problem is resolved. In case you are using Windows Defender and you determined that the firewall is responsible for blocking the glyph.exe executable, you should be able to fix the problem by establishing a whitelisting rule for it in Windows Defender. Here’s a quick guide on how to do this: Check to see if the problem has been resolved by repeating the action that was previously causing the problem. In case you’re using a 3rd party firewall or the same problem is still occurring even after you disabled your AV or whitelisting the game’s executable, follow the instructions below.
Method 5: Uninstalling 3rd party firewall (if applicable)
In case you’re using some kind of 3rd party firewall that you suspect might be causing this problem, the only way of determining whether it’s actually responsible is to uninstall it completely (along with any remnant file) and see if the 1005 error persists. By disabling the 3rd party firewall, you’re not actually preventing the previously established security rules from producing their effects. The only way of pinpointing whether your firewall is responsible for this problem is to uninstall the security program along with its remnant files and see if the issue stops occurring. After you have successfully uninstalled the 3rd party firewall suite that you were previously using, restart your computer and see if the issue is now resolved. Note: In case the error code is still occurring, you can attempt to reinstall the overprotective firewall once the game update is complete and look for an option that allows you to exclude the game’s connections from being filtered by your firewall In case this method was not applicable, move down to the next potential fix below.
Method 6: Reinstalling the game in a different location
If none of the potential fixes above have worked for you, one last thing you should try I to uninstall the game conventionally, clear the remnant files, and then reinstalling the game in a different location. This was confirmed to work by several affected users that were previously encountering the same problem. If this scenario looks like it could be applicable, follow the instructions below to complete the uninstallation of ArcheAge, clear the remnant files, and then install it in a different location:
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