According to Microsoft, this means that the content you’re accessing is not available, which is a result of a temporary network issue. To fix this issue, we’ll try to clear the cache, clear the network settings, check the Xbox services, and perform a factory reset.
If you have an external storage, we suggest that you back your important files up before proceeding with this guide.
Method 1: Re-logging into Your Profile
You can solve this error by simply signing out of your account and logging back in. It worked for a few users, so be sure to try it out.
Method 2: Clearing the Xbox Cache
Some users easily solved this issue by clearing their corrupted cache. Here’s how to clear your cache.
Method 3: Testing your Connection to Xbox Live
You can check the status of Xbox Live services by clicking this link. If the services are up and you’re still facing issues, test your network connection by using the steps below.
Method 4: Performing a Factory Reset
If earlier solutions don’t work, you should try performing a factory reset. This option may delete all user files from the console and reset it back it’s original state. As said earlier in the guide, make sure you backup all your files before proceeding with this step.
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