After investigating this issue thoroughly, it turns out that there are several different scenarios that might trigger this error. Here’s a shortlist of potential culprits: Now that you know every potential scenario that might cause this error, here’s a collection of methods that are known to fix this particular problem:
Method 1: Using a Ping Booster
In most cases, this particular error is indirectly caused by an unreliable Internet connection that makes the game client lose connection with the game server. This occurs for several different reasons (from TCP / IP inconsistencies to Level 3 ISP nodes that make lagging an underlying issue). If this scenario is applicable to your particular connection, you should be able to fix the problem by using a ping booster utility like WTF Fast that improves your latency by routing your connection through a high-speed server while keeping in mind the ISP range. WTF Fast is superior to other ping boosters because it leverages machine learning to detect and use the most optimized path for your game connection. If you want to use WTF Fast ping booster to prevent the error 1000 from appearing inside Blade and Soul again, follow the instructions below: If using a ping booster utility didn’t fix the problem in your case, move down to the next potential fix below.
Method 2: Whitelisting the Game inside Windows Defender Firewall
As it turns out if you’re running a modified executable of Blade and Soul, chances are the reason why you’re getting these random disconnects (error 1000) is due to a false positive that determines your antivirus or firewall to block the connection with the game server. This issue is confirmed to occur with both 3rd party security suites and with the built-in protection due (Windows Defender and Windows Firewall). If you find yourself in this particular scenario, you should be able to fix the problem by whitelisting the game executable and ensuring that the TCP ports used by the game are opened. If you’re using a 3rd party firewall or antivirus, there is no definitive guide for doing this because the steps will be different from software to software. But if you’re using Windows Defender + Windows firewall, you can follow the instructions below for step-by-step instructions on whitelisting the Blade and Soul executable along with opening the required ports:
Method 3: Enabling UPnP
If the methods above didn’t fix the issue or weren’t applicable, you should start focusing your attention on your router. It’s possible that you’re seeing the error 1000 occurring with Soul and Blade because the main ports used by the game are not being forwarded by your router. In this case, the quickest way of fixing this problem is to enable UPnP (Universal Plug and Play) from the settings menu of your router – Keep in mind that UPnP is almost a universal feature at this point and you can expect to find it on every router model released in the last 5 years (including low-end models). Unless you modified the default settings on your router, UPnP should be enabled by default. But in case you’ve made some changes to your router settings or you suspect this feature might be disabled by default, follow these instructions on enabling UPnP from your router settings. Once Universal Plug and Play is enabled, restart both your router and your PC before launching the game again and see if the issue is now fixed. In case the same problem is still occurring, move down to the next potential fix below.
Method 4: Performing a Winsock Reset
A network inconsistency caused by inconsistent TCP or IP data that’s affecting the stability of your Internet connection. If this scenario is applicable and the problem is caused by temporary data, you should be able to fix the problem by performing a Winsock reset. This particular fix was confirmed to be effective by a lot of Soul and Blade players that were previously seeing this error code. Here’s what you need to do to perform a Winsock Reset on your computer: If the game still crashes with the same 1000 error, move down to the next potential fix below.
Method 5: Whitelist, Disable or Uninstall 3rd party AV
According to some affected users, Avira Antivirus, Comodo Antivirus, and a few other 3rd party suites can cause this problem with Blade and Soul after they end up effectively blocking communications between the game server and your end-user computer. If this scenario looks like it could be applicable, your first attempt at fixing the issue should be to whitelist the main Blade and Soul launcher and every port that the game is known to use: Keep in mind that the exact instructions on whitelisting an executable and the associated ports will be different from 3rd party suite to 3rd party suite. If you don’t know how to do it yourself, search online for specific instructions. If you don’t want to go through this process or you already did to no avail, the next logical step is to try and disable the real-time protection of your AV right before launching the game – You can do this by right-clicking on the tray-bar icon of your 3rd party antivirus suite. After the real-time protection of your 3rd party antivirus has been disabled, launch Blade and Soul once again and see if the issue is now fixed. In case the issue is still persisting or your antivirus doesn’t give you the option to temporarily disable it, follow the instructions below to completely uninstall it and remove any remnant files associated with it to ensure that it’s not affecting commos between the game and the game server: In case you are still getting regular disconnects with the same 1000 error, move down to the final potential fix below.
Method 6: Switching over to Google’s DNS
If none of the fixes above have worked for you, one final thing you should troubleshoot before concluding that the issue is entirely beyond your control is the DNS that is currently being used by your network connection. There are certain scenarios in which Tier 3 ISPs might inhibit your ability to exchange information rapidly (as it’s required by multiplayer games) due to the assignment of a bad DNS range. In this case, one way to get around the issue is to transition from the default DNS servers to the equivalents provided by Google. This potential fix is confirmed to work by a lot of Blade and Soul players that were previously getting 1000 regularly after being disconnected. In case you’re looking for specific instructions on how to do this, follow the instructions below:
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