What Causes the ‘Error 2123’ on Rosetta Stone?

After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to rectify it completely. Also, we looked into the reasons due to which it is triggered and listed them below. Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to implement these in the specific order in which they are provided to avoid conflicts.

Solution 1: Restarting Without Internet

In certain cases, being connected to the internet while launching the application can interfere with some of its elements and prevent you from accessing it. Therefore, in this step, we will be restarting the computer without internet and then launching the app. For that:

Solution 2: Running in Compatibility Mode

It was observed that the program faced some problems with the newer versions of the Windows. Therefore, in this step, we will be running the program in the Compatibility Mode to rectify the problem. For that:

Solution 3: Reinitializing Configuration File

In some cases, it was observed that a certain configuration file was corrupt and was preventing the application from being launched properly. Therefore, in this step, we will be reinitializing that file. For that: If none of these methods shown above helped you at all, it’s possible that there are some corrupted files present on your Rosetta Stone Installation. If that’s the case, uninstall the program and then download the fresh Installer from the official Rosetta Stone website than install it.

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