What Causes the “Error 97: SMS Origination Denied” Error?
After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to fix it completely. Also, we looked into the reasons due to which it is triggered and listed them as follows. Now that you have a basic understanding of the nature of the problem, we will be moving on towards the solutions. Make sure to implement these in the specific order in which they are presented to avoid conflict.
Solution 1: Clearing Cache
If the cached data by the messages application has been corrupted it might prevent the messages from going through. Therefore, in this step, we will only be clearing the cache which will not delete any of the messages. For that:
Solution 2: Clearing Data
In case clearing the cache doesn’t fix the issue, in this step, we will be clearing the data for the Messages app. Make sure that the important messages are backed up just in case they are deleted. For some phones, clearing the data for the Messages app doesn’t delete the messages but for some phones it does. To do this, repeat the same process that has been indicated in the previous method and click on the “Clear Data” option instead of the “Clear Cache” one.
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