In most cases, the 0xd0000189 error code is accompanied by ‘Wait a full minute, then give it another try’ error message that is encouraging the user to restart their console – but a lot of affected users have reported that a restart didn’t resolve the issue for them.

What’s causing the 0xd0000189 error code?

We investigated this particular issue by looking at various user reports and by trying out the different repair strategies that affected users have successfully relied on to resolve the 0xd0000189 error code on an Xbox One console. As it turns out, several different scenarios will spawn this error message. Here’s a shortlist with potential fixes that have the potential of triggering this error code: If you’re currently looking for a fix that will help you resolve the issue, this article will provide you with several different troubleshooting guides that should allow you to fix or circumvent the 0xd0000189 error code. Each of the potential repair strategies featured below is confirmed to be effective by at least one affected user. For the best results, we advise you to follow the potential fixes below in the same order that we arranged them in (by efficiency and severity). Eventually, you should stumble upon a fix that will resolve the issue regardless of the culprit that’s causing the issue. Let’s begin!

Method 1: Clearing the alternate MAC Address

As it turns out, the most common culprit that might cause the 0xd0000189 error code is an improper alternate MAC address. This network inconsistency has the potential of preventing your console from communicating properly with the Xbox One servers. According to affected users, this scenario is quite common in instances where the ISP is providing dynamic IPs by default. Several users that were also encountering this issue have reported that they have managed to bypass the situation by accessing the Network menu of their console and clearing the alternate MAC address. Here’s a quick guide on how to do this: If you’ve performed the instructions above and you’re still encountering the same 0xd0000189 error code, move down to the next method below.

Method 2: Verifying the status of Xbox Live services

As it turns out, in some cases, the 0xd0000189 error code can surface due to a server-side issue that is beyond the control of the end-user. A temporary problem with the Xbox Liver core services may be what’s responsible for this particular error code In a situation like this one, the only viable fix is to try and use your console in offline mode (Method 3). If the Xbox One live essential services are down, 2 main causes might lead to this behavior – either one or more services are undergoing maintenance or the services are in the middle of a DDoS attack. This has happened a few times before and what is does is it prevents Microsoft’s ability to validate ownership. If you suspect that this scenario is applicable, you should investigate if there’s any server issue that might be applicable. To do this, visit this link (here) and see if any services are currently not operational or are functioning with limited capabilities. If the investigation reveals a server issue, follow the instructions below (Method 3) for step by step instructions of circumventing the over-network verification by using Offline Mode. In case the Xbox Live status page shows all services as operational, move directly to Method 4 for instructions on resolving the 0xd0000189 error code that’s caused by a local issue.

Method 3: Running the application in Offline Mode

If the investigation above has revealed that the issue is occurring due to a server issue, you should be able to fix it by changing the Network setting to Offline mode and re-trying to launch the application again. Several affected users that found themselves in a similar scenario have reported that they were finally been able to launch the app that was previously failing with the 0xd0000189 error code after they changed the Network mode to Offline Mode. After doing so and restarting their console, most affected users have reported that they managed to resolve the issue entirely. Here’s a quick guide on making the switch to Offline mode on your Xbox One console to avoid the 0xd0000189 error code: If the same issue is still occurring, reverse engineer the steps above to re-enable Online mode and move down to the next method below.

Method 4: Perform a power-cycling

If the investigations you’ve performed above have solidified the possibility of dealing with a widespread issue, the most efficient and easiest way of dealing with a local issue is to perform a power cycle. Some users that were also struggling to resolve this issue have finally been able to fix the issue entirely by effectively draining the power capacitors of their Xbox One console – which is exactly what the power cycling procedure will help you achieve. This method will end up clearing the vast majority of temporary files that might cause this 0xd0000189 error. If you’re encountering this issue due to a firmware-related issue, follow the instructions below to perform  power cycle procedure on your Xbox One console: If you’re still encountering the same error message, move down to the next method below.

Method 5: Performing a console factory Reset

If none of the methods above have allowed you to resolve the issue, chances are you’re dealing with some type of OS issue that cannot be resolved conventionally. In situations like this, the only viable fix is to perform a factory reset to revert all system files to the original values. Several affected users have reported that they finally managed to resolve the 0x000001f4 error code by performing a console reset with the option of keeping up the apps & games. Keep in mind that this procedure will only affect system files – your data including apps, games and most user prefferences will not be affected. Here’s a quick guide on performing a soft console reset to resolve system file corruption that might be responsible for the 0x000001f4 error code:

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