What Causes the Error Code “WS-37403-7” on PS4?

After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions that fixed it for most of our users. Also, we looked into the reasons due to which this issue is triggered and listed them as follows. Now that you understand the nature of the problem, we will move on towards the solutions. Make sure to implement these in the specific order in which they are presented.

1. Change DNS Configurations

It is important that the correct DNS configurations have been implemented in the PS4 settings. Sometimes, a certain DNS configuration might not work with the console. Therefore, in this step, we will be changing the DNS configuration to fix the issue. For that:

2. Update PlayStation

In some cases, an update for the console might have been released during a session and your console might not be updated to the latest software version. If the console hasn’t been updated, it might face issues while connecting to the Network. Therefore, in this step, we will be manually updating the console to the latest version.

3. Re log-in the System

If none of the above methods work, it is worth logging in to your PS4 again. Whenever you are logged into the console and its network, there are numerous temporary configurations that get stored against your account. This includes cache, account information, registrations, and so on. If any of this data is corrupt or not working properly, you might experience the error message. A simple workaround around this is re-logging into the system. Make sure that you enter the correct credentials and after a restart, check if the problem is resolved.

4. Check PS4 Servers

Another last thing to try is to check whether the PS4 game servers are working as expected. All servers get downtime either because of maintenance or when they crash unexpectedly. If the servers are down, it is a very temporary problem and usually goes away after a couple of hours. You can check the PSN Server Status to make sure. Also, take a look at forums and see if other users are reporting the same.

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