As it turns out, there are several different instances that will cause this error message:
Method 1: Update your Browser (if applicable)
As it turns out, your attempt to purchase Minecraft might be abruptly interrupted by your browser to security concerns. For example, Google Chrome is known to this frequently in instances where there is a new security update that the user didn’t install yet. Several affected users have confirmed that they managed to fix the problem by forcing their Chrome browser to update itself to the latest version available. If this scenario is applicable, follow the instructions below to update your browser to the latest version available: In case the same issue is still occurring, move down to the next potential fix below.
Method 2: Contacting your Bank & Unlocking International Transactions (if applicable)
If you’re trying to purchase the game from outside Sweeden (the country in which the payment processor of Mojang resides), chances are you might be encountering the ‘Error Placing Order‘ because international transactions are being blocked by your bank. First things first, ensure that your card details are still valid, then consider the possibility that the transaction doesn’t go through because international transactions are disabled for your credit card/debit card. In this case, the only viable fix that will allow you to complete the purchase of Minecraft is to call your bank and ask them to unblock international transactions for your account. Keep in mind that different countries have different regulations – It’s even possible that your bank has effectively blocked transactions to that payment processor. In case you already contacted your bank and ensured that this issue is not occurring due to a block enforced by them, move down to the next potential fix below.
Method 3: Buying from Windows 10 Store (if applicable)
In case you’re trying to buy the game in order to play in on a Windows 10 computer, you have a different way of purchasing Minecraft that will likely allow you to circumvent the apparition of the ‘Error Placing Order‘. As some affected users have confirmed, if you’re on Windows 10, you can avoid the error by making the purchase through Windows Store instead. This way, the transaction goes through a different payment processor which should allow you to go around the error. Note: If you’re not on Windows 10, you can also consider buying the game through Steam. If you’re on Windows 10, follow the instructions below to purchase Minecraft directly from the Microsoft Store: In case this method is not applicable, move down to the next potential fix below.
Method 4: Buying Minecraft as a Redeem Code
As it turns out, there is one workaround that a lot of affected users have been successfully using to avoid the ‘Error Placing Order‘ prompt that appeared whenever they tried to purchase the game via the official website. One way to circumvent this problem is to use a marketplace like G2A to avoid the Sweeden-based payment processor on Mincraft’s webpage. Additionally, you can get a physical gift card with Minecraft from a major retailer like GameShop, Wallmart, or Target. Additionally, you can bu a digital gift code from mahjong’s website and then use the activation page to download the game on your computer. If this is the way you want to proceed, follow the instructions below: In case this operation is not applicable to your particular scenario, move down to the next potential fix below.
Method 5: Contacting Mojang / Microsoft Support
if none of the potential fixes above have worked for you, you should really attempt to get in contact with Mojang’s support team and see if there are any official guidelines you need to follow in order to purchase the game in your area. To do this, access the Contact page of Mojang and open a ticket explaining the problem as thoroughly as possible and then looking for their response in your Inbox. But according to some affected users, the response time of Mojang is quite long, so you might also consider getting support for Microsoft instead (especially if you brought the game via the Microsoft Store).
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