This issue appears for a lot of users of Microsoft’s Windows OS, and affects many versions of it. Having no sound is something that no computer user should experience, as it is one of the essential things a computer should do. Even though some forum posts might lead you to believe that it is a hardware issue, it is actually not. There are a number of things that you can do to solve this via software, so please read on to see how you can get rid of this issue and get your sound back.
Method 1: Restart Windows Audio
This is the first possible solution, and the fastest one to do. However, there are a couple of users who reported that this only works temporarily, and the issue came back after a while.
Method 2: Run sfc/scannow from an Elevated Command Prompt
If the previous method didn’t work, running a full system scan can bring your sound back on.
Method 3: Disable all enhancements
This is another method that was reported to work for a number of users, so if the previous two didn’t help, you can go ahead and try it.
Method 4: Delete the KB974571 update (Windows 7)
A lot of Windows 7 users have reported that the KB974571 update was the one that caused this problem for them, and consequently, deleting it manually brought back their sound.
Method 5: Install the High Definition Audio Device driver
This is a fully working driver, and installing it can solve a lot of issues – this one being one of them.
Method 6: Add the Local Service in the Local Users and Groups
Even though this might seem completely unrelated to the audio problem, it in fact helped a great deal of users.
As mentioned in the beginning, having no sound on your computer is a huge deal, and something you shouldn’t have to put up with. Fortunately, however, there are a number of possible fixes for this problem, all reported to work with various users, and you will surely fix your issue if you follow the methods outlined in the guide.
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