Quite recently, there have been many reports from users who are unable to load the web version of Gmail. In this article, we will discuss some of the reasons due to which this issue is triggered and also discuss some solutions that you can use to counter this issue. Make sure to follow the steps carefully and accurately to avoid conflict.
What Prevents Gmail from Loading?
After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to fix it completely. Also, we looked into the reasons due to which the issue is triggered and listed them as follows. Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to implement these in the specific order in which they are provided.
Solution 1: Clearing Cache/Cookies
Sometimes the cached data and cookies by sites and the browser can end up preventing a site from loading properly. Therefore, in this step, we will be clearing the cache/cookies for the browser. This method differs for all browsers therefore, we have listed the steps for some of the most popular ones, if your browser isn’t in this list check the method on the browser’s support page.
For Chrome
For Microsoft Edge:
For Firefox:
Solution 2: Disabling Extensions
In some cases, certain extensions can prevent the site from loading properly. Therefore, in this step, we will be disabling all the extensions and checking to see if the site loads. For that:
Solution 3: Checking Browser Compatibility
Gmail isn’t compatible with some browsers. Therefore, you should make sure that you are using a browser that supports the site. Below are listed the browsers that are compatible with the site. Make sure that you are using one of the following browsers.
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