What’s causing Mouse Zooms when Scrolling on Windows?
We investigated this particular issue by looking into various user reports and by analyzing several different repair strategies that are commonly being used by affected users. As it turns out, several different scenarios might cause this problem. Here’s a list with culprits that might trigger this mouse behavior: If you’re currently struggling to resolve the same behavior, this article will provide you with several different troubleshooting guides that you can use to identify the problem. Down below, you’ll find several different methods that others in a similar situation have successfully used to stop their Mouse peripheral from zooming when they tried to use the scroll button. Each of the potential fixes included below is confirmed to be effective by at least one user. To be as efficient as possible, we advise you to use follow the methods in the same order that we arranged them in. Eventually, you should encounter a potential fix that will resolve the issue regardless of the culprit that’s causing it. Let’s begin!
Method 1: Testing for stuck CTRL key
As it turns out, one of the most common causes that will trigger this kind of behavior is a stuck CTRL-key. If you didn’t know, if you press any of the CTRL keys and scroll upwards or downwards, the mouse’s scroll will produce zooming. This will happen in any application including native Windows programs like File explorer or WordPad. You can start by looking to see if the CTRL key is physically pressed. If you can’t see a difference considering the rest of the keys, consider using the OSK (On-Screen Keyboard) to find out for sure if the Ctrl key is pressed or not. Several users have confirmed that launching the On-Screen Keyboard has allowed them to confirm that the Ctrl key was pressed and causing this behavior. Here’s a quick guide on testing for a stuck Ctrl key using the On-Screen Keyboard: However, if the investigation above revealed that the Ctrl key has nothing to do with the zooming behavior, move down to the next method below.
Method 2: Disabling Pinch Zoom
If you’re using Synaptics driver for your mouse driver, chances are you’re encountering this zooming problem as a result of a functionality feature called Pinch to Zoom. If this feature is disabled and you’re encountering the issue on a laptop, you might experience this behavior while trying to scroll from a mouse. Several affected users have confirmed that the annoying zooming stopped occurring after they accessed the Properties for Synaptics screen and disabled Pinch to Zoom. Here’s a quick guide on disabling the Synaptics Pinch to Zoom feature: Note: You should be able to follow the steps below regardless of the Synaptics driver version that you’re using. If the same issue is still occurring or this method didn’t apply to your particular scenario, move down to the next method below.
Method 3: Disabling Zoom on Roll with Intellimouse
As it turns out, this particular issue can also occur due to an Office setting that is present on older Office installations as well as the latest. There is one setting called “Zoom on Roll with Intellimouse” that will produce this behavior but only on Microsoft Excel. So if you’re always zooming while using the scroll button on your mouse and the issue only happens inside Excel, it’s almost clear that this is the source of the problem. We managed to find some reports with users finding themselves in the same scenario and they all managed to resolve the issue by following the steps below. Here’s what you need to do to disable the Zoom on Rool with Intellimouse feature on Microsoft Excel:
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