Before any troubleshooting, users should head online to see if there are any problems with Origin servers by checking their social media and their website. If there are no general problems with the servers, you should then check out the methods we have prepared that can be used to resolve the login problem with Origin. Good luck!
What Causes Origin to not Go Online?
There are several different causes for Origin refusing to go online and we have decided to list them down below. Knowing the correct cause brings you one step further towards the solution so make sure you check out the list below:
Solution 1: Reset Winsock
“netsh Winsock reset” is a helpful command that you can use in Command Prompt to reset Winsock Catalog back to default setting or its clean state. You can try this method if you are experiencing the inability to log into the online mode in Origin.
Solution 2: Change the Antivirus You Are Using
Free antivirus tools can be quite helpful and they can do their job protecting your computer but sometimes they just don’t get along well with other things on your computer. Consider replacing your antivirus if it causes this problem while it’s turned on!
Solution 3: Run Origin as an Administrator
Running anything with administrator permissions is sure to provide some help for plenty of errors and this one is no different. Simply running the Origin client as an administrator may be enough for you to stop seeing the annoying error once and for all.
Solution 4: Disable Proxy Servers
This is one of the official methods used to resolve the problem. Proxy servers can cause the login process to fail and it’s important for you to disable them inside Internet Options. Make sure you try out the methods above before troubleshooting this problem!
Solution 5: Reset the Hosts File
If you have tried to solve other issues on your computer, you may have edited the hosts file located deep into the System32 folder in various subfolders. The hosts file is used to map hostnames to IP addresses. If for some reason, you find that your hosts file has been compromised or if you start experiencing this problem with Origin, you can reset the file back to default by following the steps below.
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