As it turns out, there are several different causes that might end up causing this particular error code:
Method 1: Disabling 3rd-Party Interference (if applicable)
According to some affected users, this problem can very well be caused by some type of interference caused by an overprotective AV suite that ends up interrupting the connection with your PS4 due to a false positive. If this scenario is applicable and you’re using a 3rd party security suite, you should be able to resolve this problem swiftly by disabling the real-time protection and prevent the interruption from happening. Most 3rd party suites will allow you to do this directly from the tray bar icon. Just right-click on it and look for an option that will allow you to disable the real-time protection. But keep in mind that in case you’re using an AV suite that comes with a firewall, chances are the same security rules will remain in place even after you disable the 3rd party AV. In this case, you will only be able to fix the problem by uninstalling the security suite altogether and removing any remnant files. In case this method was not effective or you’re not using a 3rd party suite, move down to the next potential fix below.
Method 2: Connecting the PS4 System Manually
If you already tried the quick approach and it didn’t work for you (and you made sure there is no antivirus interference), the next step is to try the manual approach. This procedure is a little tedious but has a higher chance of allowing you to connect to your PS4 remotely (even if you don’t have a reliable Internet Connection). However, before you get started, there are several requirements that you need to be aware of. You need to check every box below in order to connect the PS4 to a PC manually:
Prerequisites
Windows 7, Windows 8.1 or Windows 10 ComputerPS4 System with the latest System update installedDualshock 4 Wireless controllerUSB cable (to connect to the PC) or a wireless Dualshock 4 adaptorAn account on Playstation Network (No Gold Subscription Needed)Reliable Internet Connection – For the best performance, you need real download speeds of at least 15 Mbps.
Once you ensured that you check everything, start following the instructions below to connect to your PS4 console manually from a Windows PC: If the same problem returns, move down to the next potential fix below.
Method 3: Enabling UPnP (if applicable)
If none of the potential fixes above have worked for you, it’s very likely that you’re actually dealing with a NAT (Network Address Translation) issue. Generally, if your NAT is closed, certain actions (including the attempt to use Remote Play on PS4) will not be allowed on your network. If this scenario is applicable, you should be able to fix the problem by enabling Universal Plug and Play if your router supports it. The vast majority of routers manufactured after 2012 support this technology, so you should have this option already enabled (unless you specifically disabled it). However, if you’re using an older router model, you might need to forward the ports required by the Remote Play manually (from your router’s settings) – If this scenario is applicable, start following the instructions below.
Method 4: Forwarding the Required Ports Manually
In case you’re using an older router model that doesn’t support UPnP, you will need to forward the ports used by PS4 Remote Play manually (UDP 9296, UDP 9297, and UDP 9303). This operation is done from your router settings, so you’ll need to get access to it by accessing the default IP address. Several affected users have confirmed that this operation was the only thing that allowed them to play PS4 games on their PC using the Remove Play feature. Follow the instructions below to forward the ports required by Remote play manually from your router settings:
Fix: The Remote Connection was not Made Because the Name of the Remote Access…Fix: Remote Desktop can’t Connect to the Remote Computer for one of these…The 5 Best PS4 Post-Apocalyptic Games to Play in 2021Best Racing Games for PS4 You Must Play
