As it turns out, there are several different causes that might contribute to the apparition of this error code:
Method 1: Verifying the server status
Before you try any fix that is proven to work locally, you should start by investigating to see if the problem is not being facilitated by a server issue. In case the problem is widespread and it’s occurring for a lot of users in your area, chances are none of the local fixes below will allow you to fix the issue – In this case, the only viable fix is to wait until Rare’s developers manage to fix the issue. As it turns out, if you’re dealing with a server issue, it’s either caused by a problem with the Xbox Live infrastructure or it’s a problem with the game’s server. If you think you might be dealing with a server issue, visit DownDetector and IsTheServiceDown and see if there are other users in the same situation. In case you discover that other users are reporting the same type of problem, you should go over on the official Twitter account of Sea of Thieves and look for official announcements on the status of the problem. If there are no announcements on the Twitter page, you should also verify the status of the Xbox Live infrastructure, since Sea of Thieves’ entire multiplayer component is build around Xbox Live. If Xbox Live is down (or a sub-service) so will Sea of Thieves. To verify the status of the Xbox Live infrastructure, visit the Xbox Live Status page and see if there are currently any problems with any of the Xbox Live service. Also, check to see if the Sea of Thieves is mentioned under Games & Apps. In case this investigation did NOT reveal any underlying server issues that might end up causing the Lavenderbeard error code in Sea of Thieves, move down to the next fixes below for instructions of troubleshooting the issue if it’s only occurring locally.
Method 2: Installing the Newest Game Version
The most common reason that will cause the Lavenderbeard error code to occur locally with Sea of Thieves is when the client version of the game has become out of the screen with the sever. In the majority of documented cases, this problem will occur when a newer game version is being deployed while you are actively playing the game. The resolution of this problem will be different depending on the platform that you’re playing on. If you’re on Xbox One, a hard restart followed by the installation of the pending update should take care of the problem. On PC, you can fix it simply by going to the Microsoft Store and installing the latest update available for Sea of Thieves. To accommodate both user bases, we created two separate guides (on for PC and one for Xbox users). Follow the sub-guide for the platform that you’re using when encountering the Lavenderbeard error:
A. Doing a hard restart on Xbox One
B. Installing the Pending updates from MS Store
In case you’re still seeing the same Lavenderbeard error code when attempting to join or host games, move down to the next fix potential below.
Method 3: Whitelisting Sea of Thieves executable / disable security suite
As it turns out, this error code can also be facilitated by an overprotective Antivirus suite that ends up blocking the connection between the game launcher and the Sea of Thieves server. If this scenario is applicable, you should be able to fix this issue either by whitelisting the game’s executable or by uninstalling the overprotective 3rd party suite. If you are using Windows Defender, follow the first guide below (sub guide A) to whitelist the Sea of Thieves executable and prevent the built-in security from interfering. On the other hand, if you’re using a 3rd party AV, follow the second guide (sub guide B) to uninstall the overprotective antivirus suite.
A. Whitelisting Sea of Thieves executable
B. Uninstalling 3rd Party Suite
If this the same error is still popping up or this method was not applicable, move down to the next potential fix below.
Method 4: Disabling Proxy server
If you currently have a proxy server enabled in your Local Area Network (LAN) settings, the game server might refuse to allow the connection. This is commonly reported by users that were unknowingly using two proxy solutions at the same time. In this case, you should be able to fix the issue by disabling the built-in proxy server from the Internet Properties tab (Windows 7, Windows 8.1) or Proxy tab (Windows 10). If you’re using Windows 10, follow sub-guide A and if you’re using Windows 7 or Windows 8.1, follow sub-guide B.
A. Disabling Built-in Proxy server on Windows 10
B. Disabling Built-in Proxy server on Windows 7 and Windows 8.1
If you’re still seeing the same Lavenderbeard error code when you’re to join a server in Sea of Thieves, move down to the next potential fix below.
Method 5: Releasing Xbox Credentials (PC Only)
If you are encountering the Lavenderbeard error code while trying to play the game through Steam, chances are you’re dealing with an Xbox credential issue (especially if you receive a crash during the launching sequence). Several affected users that encountered the same problem have reported that they managed to fix the issue by releasing the Xbox Credentials and the rest of Xbox Live tokens using Credential Manager. If this scenario looks like it could be applicable, follow the instructions below:
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