After examining this issue in-depth, we’ve uncovered a series of potential culprits that are likely responsible for this problem. Here’s a short list of issues that might lead to the apparition of the ‘Your device isn’t compatible with this version’ on an Android device: Now that you are familiar with every potential cause of the ‘Your device isn’t compatible with this version’, let’s go over a series of verified fixes that other affected users have successfully used to fix this problem:
Update your phone’s firmware (if applicable)
As it turns out, one of the most common instances that will produce the ‘Your device isn’t compatible with this version’ error is a situation in which you’re just starting your phone after a long period of inactivity. There have been a number of security exploits for Android that Google has patched over the year by mandatory firmware updates that smartphone manufacturers need to push. If you try to download stuff from the Google Play Store on a phone with firmware that doesn’t include these mandatory security updates, you will see this error message for every app that you attempt to download. Note: This is usually the case with Android phones that have been just switched on after years of inactivity. To resolve this issue, you’ll need to install the latest firmware version available from your phone manufacturer. The instructions on doing so will be different from the manufacturer, but the general steps are the same. Follow the instructions below for instructions on how to update your Android’s firmware version to the latest: If you’re still seeing the same ‘Your device isn’t compatible with this version’ error, move down to the next potential fix below.
Clearing the Cache and Storage of Google Play Store
If you’ve previously made sure that you have the latest security firmware updates installed on your Android phone, you should turn your attention to Google Play Store. It’s not uncommon to deal with this kind of issue (Your device isn’t compatible with this version) because of an issue rooted in some temporary files that the Google Play Store has accumulated recently. If this scenario is applicable, you should be able to resolve the issue by accessing the App Info tab of the Google Play Store and clearing both the Storage and Cache data. Some users have reported that the issue was fixed after doing this and restarting their Android device. Follow the instructions below for step-by-step guidance on how to do this: If the same ‘Your device isn’t compatible with this version’ error is still occurring, move down to the next potential fix below.
Sideload the App APK
Once you’ve made sure that the problem is not occurring due to a firmware issue or due to corrupted temporary data associated with the Google Play Store app, you can probably assume that the ‘Your device isn’t compatible with this version’ error is occurring because your phone genuinely doesn’t support this app – or at least that’s what Google says. In reality, you can probably still sideload the APK of the app that is giving you this error and run it on your Android device. But be prepared for performance issues and even unexpected crashes as there’s probably a reason why Google restricts the download of this particular app for your device. Important: There are a lot of sites that will allow you to bypass the Google Play Store and sideload the app that is throwing this error, but our recommendation is to stick to the website we’re mentioning below in order to avoid malware or adware. Follow the instructions below to sideload the APK of the problematic app on the Android device that is throwing the ‘Your device isn’t compatible with this version’ error:
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