Luckily, many users posted the methods they used to resolve this problem online and we have decided to gather the most helpful ones in this article for you to check out!
What Causes the Scrolling Wheel to Stop Working in Google Chrome?
There are quite a few different things which can cause the scrolling wheel to stop working when in Google Chrome. We have decided to create a shortlist of possible causes for you to check out. Determining the correct cause can help you find the perfect method more quickly so make sure you check out the list below.
Solution 1: Disable Smooth Scrolling in Google Chrome
Smooth scrolling is an experimental feature in Google Chrome. Many users who experienced the scroll wheel issue in Google Chrome reported that disabling this option completely managed to resolve the issue and make the wheel operate normally again. Follow the instructions below to resolve this issue!
Solution 2: Uninstall Mouse-Related Google Chrome Extensions
Using extensions and plugins which change how your mouse behaves when using Google Chrome is not recommended. No matter whose mouse you are using, you probably installed their drivers and management programs which deal with scrolling and mouse movement. Using Chrome extensions as well can only cause this problem to appear and you probably don’t want that!
Solution 3: Reinstall Google Chrome
Reinstalling Google Chrome is a great way to resolve many different issues regarding many different things. Also, this will make sure you have the latest version of the browser installed on your computer and many users have reported that the newest versions seem to have handled this problem completely! Follow the steps below to reinstall Google Chrome.
Solution 4: Use Microsoft Office Scrolling Emulation Only
This useful option located inside Mouse settings in Control Panel managed to resolve the problem for many users. Unfortunately, the option is not available on Windows 10 and 8 so only older versions of the Windows operating system might benefit from this method. Check it out below.
Solution 5: Add an Exception for Google Chrome in Your Mouse’s Settings
This method is also meant for older versions of Windows where this problem most often occurs. Adding an exception for Google Chrome means it will be treated differently and the current settings won’t apply. This leaves room for the app or extension currently controlling Google Chrome to take over. This should resolve the problem for good so make sure you follow the steps below carefully!
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