Some users reported not being able to install TurboTax on their Windows computers. Either an error message appears or the installation simply stops at a certain point and no progress is made afterward. We have been able to gather several working methods so make sure you check them out below!
What Causes TurboTax to Fail to Install on Windows?
The installation of TurboTax shouldn’t be a big deal but the installer often fails due to a few causes. The best-case scenario is that the installer is simply lacking administrator permissions and it fails to install until you provide them for the Setup.exe file. Occasionally, you might need to run it in compatibility mode for an older version of Windows. Otherwise, your antivirus tool may be acting up and it needs a quick reinstall! Make sure you check out the step-by-step method below!
Solution 1: Run the Setup File in Compatibility Mode and with Administrator Permissions
Providing administrator permissions to the Setup.exe file used to install TurboTax is a simple yet effective method used to resolve this problem and it has helped many users deal with this problem. Providing admin access can resolve some ownership and permissions issue which may be preventing the installation from completing. Follow the steps below to provide administrator permissions to the Setup.exe file!
Solution 2: Reinstall Your Antivirus Tool
Reinstalling the antivirus tool you currently have installed on your computer should provide you with the latest and the most stable version which shouldn’t cause further problems with the TurboTax installation. Updating the antivirus is enough as well but it’s better to reinstall to possibly resolve other minor issues which may play a role. Follow the instructions below in order to reinstall your antivirus tool!
Solution 3: End All Relevant Tasks in Task Manager
There might be a couple of processes to look out for in Task Manager. Installations you may have run earlier might have left a trail in the form of a remaining task which is giving you headaches while you try to install TurboTax. Even TurboTax’s own processes may cause this problem to appear. The best thing you can do is to simply end all tasks and run the installation again.
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