If you receive this error message for a USB device, it’s highly likely that the device won’t function properly or won’t be recognized by your computer. There are several methods you can use to resolve this problem so make sure you check them out below!
What Causes the Unknown USB Device (Port Reset Failed) Error on Windows 10?
There are several distinct causes for the problem which can actually help you determine the correct method which might help you resolve the problem. That is why we strongly recommend you check out the list below!
Solution 1: Reinstall the Device Driver
It’s quite possible that the driver installation for the device was canceled or the device was unplugged before the driver could have been installed properly. This will result in an Unknown USB Device description for the device and you will have to reinstall the driver in order to find out which device is problematic. Follow the steps below in order to do so!
Solution 2: Don’t Allow the Computer to Turn off the Device
Some devices can be turned off by the computer when they are not in use in order to save power. However, some devices shouldn’t be turned off if you want to maintain their normal functionality and if you want to avoid driver issues such as the one explained in this article. Follow the steps below in order to tweak this power management setting!
Solution 3: Run the Hardware and Devices Troubleshooter
Even though troubleshooters are rarely able to resolve the problem correctly, many users have reported that running the troubleshooter managed to resolve the problem easily. It’s probably the easiest method you can try out so make sure you start out with this method!
Windows 10 Users:
Other versions of Windows:
Solution 4: Enable USB Debug (Dell Users Only)
The USB Debug option in Dell’s BIOS screen is used to manage USB 3.0 devices as some users often struggle installing Windows on PCs which don’t fully support USB 3.0. This has helped some people resolve the Unknown USB Device problem, especially if they are trying to install Windows 7 on an older version of a Dell PC or laptop.
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