If you get this error message, you will either be completely blocked, and you can’t send or receive mail, or in the second case, you can receive mail but you can’t send it. Whichever it is, you either have a semi-functional mail account, or a completely non-functional one, and neither is good for you. There is, however, a fairly easy solution for this, because the problem lies in the SSL connection that Windows Live Mail uses. Just follow the steps in the method below and you will be able to solve the problem in a minute.
Disable the SSL connection
If Windows Live Mail doesn’t let you use the SSL connection, it is an obvious solution to turn it off. Now, this will either completely fix your issue, or you might get an error saying The message could not be sent because the server rejected the sender’s e-mail address. If the issue is fixed, you’re good to go. If you get the error message above, follow the steps below to fix that too. What this does is disables the SSL connection for your account, and you can send and receive mails without any problems now. You might run into some people telling you to change the port for outgoing mail, but this is both too complicated, and it often doesn’t work. Just follow the steps above and you will have your issue fixed in no time.
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