What’s causing the Xbox App Error 0X406?
We investigated this particular issue by looking at various user reports and the repair strategies that are commonly being used to fix problems of this kind. As it turns out, several potential culprits will facilitate this error code. Here are several scenarios that you might find yourself in: If you’re currently struggling to resolve the Xbox App Error Code 0x406, this article will provide you with several different repair strategies. Down below, you’ll find a collection of methods that other users in a similar situation have successfully deployed to resolve the problem. For the best results, we advise you to follow the potential fixes below in the same order that we arranged them in since we ordered them by efficiency and severity. Eventually, you will discover a method that will resolve the issue, regardless of the issue that’s causing issue. Let’s begin!
Method 1: Resetting the Xbox App
In most cases, this particular issue will occur due to a fairly common Xbox app bug. It’s commonly reported to occur after an unexpected machine shutdown while the application was running. Fortunately, the fix for this glitch is very simple to perform. Several affected users have reported that the issue was resolved after they used they reset the app using the GUI and restarted the machine. This procedure will not make you lose your purchases or installed applications, but you’ll need to log-in again at the next startup. Here’s a quick guide on resetting the Xbox app on Windows 10: If you’re still encountering the Xbox App Error Code 0x406, move down to the next method below.
Method 2: Reinstalling Windows Store and Xbox App
Since the issue is mostly caused by two UWP (Universal Windows Platform) applications, you should be able to take care of the issue promptly by reinstalling the two packages. Several users that were also encountering this issue have managed to fix it by running a series of commands in an elevated Powershell window capable of resetting the two applications. After doing this and restarting their system, most affected users have reported that the problem was fixed and they were able to access their Xbox purchases without encountering the Xbox App Error Code 0x406. Here’s a quick guide on opening an elevated Powershell prompt and running a series of commands that will uninstall and re-register the Xbox App and Windows store: If you’re still encountering the Xbox App Error Code 0x406 error even after you followed the steps above, move down to the next method below.
Method 3: Creating a new user profile
As it turns out, you might also be able to resolve this issue by creating a new Windows profile and sign in with your Xbox Live credentials once you are logged in with the new profile. This will fill the issue in instances where the problem is being caused by corruption inside the Windows profile. But keep in mind that going this route might undo some user preferences that you previously established. If you decide to try this repair strategy, follow the methods below to create a new user profile: If you’re still encountering the Xbox App Error Code 0x406 error, move down to the next method below.
Method 4: Enabling the Tokenbroker service (if applicable)
As it turns out, this issue can also occur in situations where a manual user intervention or a maintenance app have modified the default behavior of the TokenBroker service. Keep in mind that the TokenBroken service is an integral part of all log-in Microsoft services on Windows 10. This includes the Store, the Mail app, and the Xbox app. Having this service disabled by default with no possibility of being called into action pretty much guarantees that you will see the Xbox App Error Code 0x406 error when you attempt to sign in with your account. If this scenario is applicable or you suspect that the TokenBroker might be disabled on your account, follow the steps below to revert it to the default behavior by setting its startup type to Automatic: If the same Xbox App Error Code 0x406 is still occurring, move down to the next method below.
Method 5: Installing Xbox Identity provider
Another possible scenario in which this issue will occur is if you lost the key identification component of Xbox. Without this, you will not be able to connect your PC games to the Xbox live system. Furthermore, you will not be able to get past the sign-in screen on the Xbox app since the connection will not be allowed. Several users that were finding themselves in the same scenario have reported that they managed to resolve the issue by installing Xbox Identity Provide – An official system app that lets PC players connect to Xbox Live. If you think this scenario might apply to you, follow the instructions below to install and use the Xbox Identity Provider: If the same issue is still occurring, move down to the next method below.
Method 6: Perform a repair install
In case you’ve performed all the steps above to no avail, chances are you’re system is suffering from an underlying corruption issue that is preventing the Xbox app from establishing communications with the servers. In this case, other apps may be affected as well. If you’re in a scenario like this, the most effective way of dealing with the issue is to reset all Windows components. The quickest way of doing this is to perform a clean install. But keep in mind that this procedure will make you lose any personal data including applications, user preferences, and media. A superior procedure would be a repair install (in-place repair). This operation will also reset all Windows components (just like a clean install) but the difference is you will be allowed to keep any of your data (applications, games, images, videos, documents and any other type of personal media. If you decide to go for a repair install, follow this step-by-step article (here) for instructions on doing it regardless of your Windows 10 version and license.
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