What Causes the “Your Account Cannot Play on This Platform” Error?

After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to eradicate it completely. Also, we looked into the reason due to which it is triggered and listed it as follows. Multiple Logins: The issue is caused when the user logs in to multiple consoles with the same account. Many consoles permanently save the information and use it to log in to the game every time. This causes an issue with the game’s database and it only lets you log in on the same console. It means that if you try to login to the game from a different console it will trigger this error. Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to implement these in the specific order in which they are presented to avoid conflict.

Solution 1: Disconnecting Consoles

If you are trying to login to Fortnite from your PC after having logged in to Xbox or PS4, this error might be triggered. Therefore, in this step, we will be disconnecting the account from the consoles. For that:

Solution 2: Creating a New Account

This option might not be feasible for most users. Fornite has a ton of in-game progress stats and even the skins that you buy are limited to the account. Therefore, by creating a new account you will be resetting all the progress and the in-game purchases. This will, however, solve the problem for sure. In order to create a new account:

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