Avast Password Manager is available for Windows and Mac in the form of the browsers’ extensions. Also, there are Mobile Apps for iPhone and Android as well. But the current issue is known to affect only extensions’ version of the app.
Before trying any solutions
Update the Browser’s Extension of Avast Password Manager
An outdated extension can leave a user exposed to many threats. Extensions are updated to fix bugs, improve performance and to keep up with new updates of the browsers. Follow the instructions below to update the Avast Password Manager extension. We will use the Chrome extension for illustration. You may follow instructions specific to your browser.
Uninstall and Reinstall the Avast Password Manager Extension
A corrupted extension of Avast Password Manager can cause cause unstable behaviour of the add-on and may even cause it to crash at different intervals. In that case, uninstalling and then reinstalling the extension through the browser’s store may solve the problem. For illustrations, we will discuss the procedure for Chrome, you may follow instructions specific to the browser you are using.
Reinstall the Avast Password Manager Extension Through Avast Application
If your Avast Password Manager extension could not communicate with the Avast application, then your Avast Password Manager may not work. Even though the extension seems to be standalone, it is connected with the main Avast application installed in your computer. In that case, reinstalling the Extension through the main application may solve the problem. But there is a GUI bug, which does not let users install the extension for Firefox. There is a workaround for that but you must have Chrome installed to proceed.
Sign in to Your Microsoft Account on the Windows Desktop
If you have not signed in to your Microsoft account or there is an error with it, then Avast Password Manager browser extension will not work. This is a known bug for Avast Password Manager and is known around the Avast community. It seems that for security purposes, Avast only operates properly if the Microsoft account is logged in globally in the system. In this case, you need to sign in to your Microsoft account using the Settings of your PC. If nothing has worked for you so far, then
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