There are solutions that worked for a number of users to resolve the error, so here we have put together the entire possible solutions that help you to solve the Outlook error in your case. But before directly jumping to the fixes it is important to understand what is causing the error. So, without any delay let’s find out the common culprits.
What Causes Outlook Error [pii_email_e7ab94772079efbbcb25]?
So, these are the common culprits that trigger the error in your MS Outlook, now follow the proven fixes and get past the error easily.
Separate the emails and remove the unnecessary ones
If your mailbox contains a large amount of mail, you are most likely facing this error, not only in Outlook but also in your Gmail. If there are too many accounts registered on your device, it will not only cause an error when sending and receiving emails, but it will also cause the application to stop working sometimes. The best solution for this is to separate your emails and log in with those accounts that are important to you. You can also separate the email in Outlook using the alternative option. After doing this fix, check whether the error persists or has been resolved. If the persisting move to next one.
Clear Application Cache
The application store cache to run quickly when the next time the user approaches to launch it but most of the time this stored cache gets corrupted and cause a problem like MS Outlook not working or the error in question. It is important to clear the cache of the application and relaunch it to solve the error. Here follow the instructions given to do so: Try to send an email after restarting the Outlook application. Check whether the error has been resolved or if still facing the error, then you can also recover your cache files from the recycle bin of your system.
Clear Browser Cache
Many times, the corrupted browser cache start causing errors. If you are running MS Outlook on the browser then there is a possibility that the corrupted cache might be conflicting with the outlook and stopping it from running properly. So, clear the browser cache and see if the error is resolved.
For Google Chrome Browser:
Follow the steps given to clear Chrome cache & cookies:
For Microsoft Edge Browser:
If you are using the Edge browser then follow the steps to clear the cache and cookies: Once the browser’s cache is clear try launching the MS outlook application on your browser and see if the error still appears or not.
Update the Outlook Application
If you are running an outdated outlook version then this can also cause an error when sending an email. The outdated outlook version might not be compatible with the latest Windows 10 version and start malfunctioning. So, check for the available update and install it: Check whether the error you were facing has been resolved or you are still getting the Outlook error [pii_email_e7ab94772079efbbcb25] then follow the next solution.
Run SCANPST.exe Tool
The SCANPST.exe is just like the Microsoft Auto Repair Tool and is designed by Microsoft to fix problems related to the MS Office package. The internal issues with the Office package can also cause errors when running the Outlook application and sending emails. Here follow the instructions to run the tool. Once the corrupted PST file has been repaired, check whether you are still facing the issue or it has got resolved.
Run the Auto Repair Tool
If the SCANPST.exe tool fails to detect and fix the error then try running the Auto Repair tool this inbuilt tool available in Outlook might be able to solve the error in Outlook and allow you to send emails. Here follow the instructions to use it,
Check Your Internet Connection
If the internet connection is not working properly and internet speed is not stable then this might also show the error as due to slow internet connection you are unable to send mails or attached a file in the mail. And when the email takes lots of time or gets stuck during sending it result in showing an error on the Outlook screen. So, it is important to test for the internet speed or switch to different internet connections. Moreover, you can also contact your internet service provider to fix the internet issues. Try connecting your system with the ethernet cable for stable and consistent internet flow.
Set or Modify the SMTP Port
SMTP stands for ‘Simple Mail Transfer Protocol’. This is an electronic mail transmission used for communication. And sometimes the SMOT server changes on the internet. These changes might be conflicting and affect the email transmission which ultimately shows the error on Outlook. So try to make some changes in the SMTP port by following the steps given and see if this works for you to solve the error. Just restart the application and try sending an email to check whether the error is occurring again or not.
Look for the Duplicate Account
This is another most possible reason that results in showing the [pii_email_e7ab94772079efbbcb25] error on Outlook. The users having duplicate accounts are seen struggling with the pii_email errors. So, check if you are having duplicate or multiple accounts then remove the other account and fix the error in your case. Follow the instructions given to do so: Restart your system and check whether you are still facing this issue or it has been resolved.
Check for Windows 10 Troubleshooting Center
If you are facing any issues or errors with your installed programs, you can rectify them in Windows Troubleshooting Centre. For example, when Microsoft Office does not get installed correctly it may cause an error. Connect to the Windows 10 Troubleshooting Center and then on the app, you need to run a diagnostic test. Follow all the necessary instructions shown on the screen and follow them. This will most probably solve your error.
Reinstall The Microsoft Office Package
If none of the above-listed solutions works in your case, then there is a possibility that during installation the Microsoft office package gets corrupted or damaged and while running any program it starts showing errors. If this case is applicable then you need to uninstall and then reinstall the Microsoft Office package and see if the problem is fixed. Now check to see whether the error still persists or not. This is all about the Outlook Pii error, follow the solutions given to solve the error completely.
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