Many people experience this problem out of the box as a result of a problem with their wire or outlet, while others may experience it after a longer period of time using the laptop. There are multiple ways to solve the problem as it can be caused by a multitude of things. Take a look at the following method, which involves checking the kind of plug you use – and if that doesn’t work, move on to the following method.
Method 1: Swap the Duck Head Plug
One of the most common reasons why a user might experience this grounding problem is that they are using the wrong kind of AC plug. To resolve it, do the following. If this method does not work, move on to method 2. #
Method 2: Remove Protective Plastic
Another potential cause of this problem is that there is a piece of protective plastic placed by the manufacturer over the 10mm stainless steel stuff that grounds the device. This is most likely if your machine is brand new. If your device is older, then it is possible that there is dirt over this connection that is causing the problem.
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