The issue arises when a user tries to log in on the Zelle app or tries to make a transaction and encounters the following message: An Error Has Occurred. (A101) You can fix the error Zille A101 by trying the solutions below but before that, make sure you are using the same number that was registered with Zelle. If you are using the same number, then make sure you have not changed your mobile plan (as it can trigger the issue at hand). Moreover, make sure you are not using a VoIP number with the Zelle app as it does not work with the VoIP numbers (like Google Voice, Google Fi, TextNow, Republic, etc). If you are encountering the A101 issue while sending the money, make sure you are not sending over the limit.
Disable the Wi-Fi Network and Use the Cellular Data of the Mobile Phone
You may encounter the Zelle error A101 if you are using a Wi-Fi network to connect to the Internet (due to security measures incorporated in the Zille app) and using a cellular data plan on the phone may solve the Zelle problem. Before moving, make sure you have a data plan active on your SIM card; the same number that was registered with Zelle.
Reshuffle the SIM Cards of the Mobile Phone
If you are using a dual SIM phone and have switched the SIM (registered with Zelle) to another slot of the phone, then that may cause the Zelle app to show the error A101, and reshuffling the SIM cards may solve the problem. If the Zelle registered SIM card is already in the slot, then power off your phone, remove the SIM, clean it with a soft cloth, reinsert the SIM, and power on the system to check if that resolves the Zelle issue.
Reinstall the Zelle App
A corrupt installation of the Zelle app might cause it to show the error A101 and reinstalling the app might solve the issue. For illustration, we will discuss the process for the Android Zelle app. If the issue is still there, then contact Zelle support and make sure your address in the app and the billing address on the linked bank card are the same. Also, make sure the bank card is an active one, a deactivated bank card may also trigger the issue at hand.
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