What’s causing the Troubleshooter Error Code 0x80300113?

Method 1: Ensure that you’re connected to the Internet

Whether you’re running the Internet troubleshooter or a similar utility, it’s important to start the utility AFTER you connect to an Internet network. You need to be connected to a network in order for the Internet troubleshooter to try and fix the issue. So if you’re encountering the Error Code 0x80300113 immediately after you run the utility, go to your toolbar and click on the network icon to see if you are currently connected to a network. If your PC / laptop is not connected to a network (via Wi-Fi or ethernet cable), connect it to one before trying to run the troubleshooter again. If this scenario wasn’t applicable or it didn’t resolve your issue, move down to the next method below.

Method 2: Set the Correct Time, Date and Timezone

As it turns out, one of the most common instances that will cause the 0x80300113 Internet troubleshooter error code is an improper time & date. Some users have reported that they finally managed to fix the issue after discovering that their Windows Time & Date was way off. Upon reverting the time, year and timezone to the correct values, most affected users have confirmed that the issue went away for good and they were able to run the Windows Internet troubleshooter to correct the issue and maintain a working Internet connection. Here’s a quick guide on setting the correct time, date & timezone on your computer: Note: The steps below will work regardless of your Windows version. If you’re still encountering the 0x80300113 error when trying to run the Internet troubleshooter, move down to the next method below.

Method 3: Copy and the diagnostic tool locally

If you’re not running one of the locally stored troubleshooters, it’s possible that you’re encountering the 0x80300113 error due to the fact that you’re trying to launch a Windows utility from a mapped drive. Most affected users have been outing out this scenario when trying to run the wushowhide.diagcab utility. If this scenario is applicable and you’re trying to launch a Windows utility from a mapped drive, you can probably fix it just by copying the file locally. To do this, simply access your mapped drive and cut / copy the utility file. Then, open File Explorer and paste the utility to a local drive (C:/ works just fine). Once the utility is stored on a local drive, open it and see if you’re still encountering the same 0x80300113 error.

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