Now that you are aware of the most common scenarios that will prevent you from playing the game on various platforms, here’s a list of methods that will help you fix it:
Check for an Ongoing Server Issue
The first thing to do if you encounter any error with Among Us is to check if there are ongoing server issues. An ideal place to start is to check the game developer’s Twitter account because they often inform the players about the ongoing server issues or game problems. Another alternative is to check any sites like DownDetector. This site lets players report if they experience outages. Feel free to report here if you encounter server problems. One more place to check is the game’s subreddit, where players can also report if they encounter server problems. If you checked every place and you haven’t found any evidence of an underlying server issue, check below for some platform-specific fixes.
Change the Game Server (Universal Method)
If you are unable to join a private Among Us server and you’re seeing the Can’t connect to a Private server error, the issue is most likely related to an underlying game server issue. In this case, you should be able to fix the issue by changing the used server to a different continent. Here are the steps on how to connect to a private server from a different continent: Note: The steps below are universal and should work for every platform where Among Us is available on.
Switch your connection to Wi-Fi (if applicable)
In case you get the “You disconnected from the server. Could not send data as a SocketException occurred: Network is unreachable.” error while attempting to connect to an online game, it’s most likely due to a network issue.’ In some cases, this error may be caused by some server problems, but most likely you’re playing the game on Android and iOS and your mobile data Internet connection is too unreliable. If you are experiencing these issues while playing Among use from a Mobile data connection, the only fix that players have found is to switch your internet connection from mobile data to Wi-Fi. Also, make sure that your internet connection is good enough for this game.
Clear Cache and Data of Among Us (Android and iOS Only)
As it turns out, another issue that’s only specific to mobile devices (Android and iOS) is a problem facilitated by a corrupted Among Us cache that prevents the user from connecting to a new server (one that was not used before for this account). It was reported by a few players that cleaning the cache and data on your mobile phone will the issue, in this case, allowing you to play without encountering this problem anymore. Depending on the mobile platform that you’re using when facing this issue, follow one of the sub-guides below to learn how to clear the cache & data of Among Us:
Clear Cache and Data of Among Us on Android
Clear Cache and Data of Among Us on iOS
Note: iOS doesn’t have a function that lets you delete the cache and data like Android, so you need to delete the app and install it again.