You can use the under-mentioned solutions if your Surface Pro won’t turn on but before that, check if connecting the Surface Pro to a charger solves the issue. Also, check if lightly patting the lower portion of the Surface Pro or using the bend technique (place the device on a flat surface and slightly pressurized the edges of the screen) resolves the issue. Furthermore, check if disconnecting all the devices from the Surface Pro sorts out the problem. Keep in mind that during the troubleshooting process, whenever you can turn on the device, then make sure to do the following steps to stop the future reoccurrence of the issue:
Charge Your Surface Pro For An Extended Time
Your Surface Pro won’t turn on if the battery of the device is completely drained and the unit has gone into a deep sleep of death; in this case, charging the unit may solve the problem. Before proceeding, make sure to clear the charging tip/port of any debris or corrosion (if any) and properly seat the connections. Also, check if using a different charger to the Surface Pro solves the problem. To confirm if the charger is working fine, connect it to another Surface Pro. If the issue is still there, then check if plugging a USB-C cable into the charger and then plugging the cable into the Surface Pro lets the device charge and hence the device can be powered on.
Detach the Keyboard/Type Cover of the Surface Pro
You may be able to power on the Surface Pro (that is stuck in the sleep mode) by detaching the keyboard or type cover. If the keyboard or type cover is already detached, then check if reconnecting it sorts out the problem. If the detach key is not working, you may remove the keyboard manually using paper clips (the internet is your friend) but try this step at your own risk. After removing the keyboard or type cover, connect the charger to the screen and leave it overnight, and in the morning, check if the screen can be powered on, if so, then you may use the On-Screen Keyboard or a Bluetooth/Wireless keyboard. Then you may charge the keyboard for a day or two and then connect it back to the unit.
Perform a Force Restart of the Device
The Surface Pro might not power on if it is stuck in deep sleep (or as they call it, deep sleep of death) and force restarting the device may solve the problem. If that did not do the trick, then you may have to make the power button pressed for an extended time (from hours to days) to completely drain its battery (but you may try this option after exhausting all the other options in this article).
Perform the Two Button Hard Reset of the Surface Pro
Surface Pro won’t turn on if the device is stuck in the deep sleep of death and the two-button hard reset may solve the problem. Before proceeding, remove all the accessories from your Surface Pro. Keep in mind some of these steps should not be attempted on Windows RT or Windows Pro 2 machines. If the issue is still there, you may have to get your device checked for a hardware issue or get it replaced from the support if it is under warranty.
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